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Privacy Policy



SRDANOVIĆ LAW OFFICE

Website: https://www.advokatsrdanovic.com/

Last Updated: July 22, 2025

1. Introduction

This Privacy Policy explains how SRDANOVIĆ LAW OFFICE ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website or use our legal services.

We are committed to protecting your privacy and ensuring the confidentiality of your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and local privacy regulations in Bosnia and Herzegovina.

2. Information We Collect

2.1 General Website Browsing

We do not collect, store, or track any personal data when you simply browse our website. You can visit our website anonymously without any cookies or tracking technologies.

2.2 Contact Form Submissions

When you contact us through our website contact form, we collect only the information you voluntarily provide, which may include:

  • Your name
  • Email address
  • Phone number
  • Company name (if provided)
  • Subject of your inquiry
  • Your message/question

2.3 Consultation Booking System

When you use our online booking system to schedule a consultation, we collect:

  • Your name
  • Email address
  • Phone number
  • Preferred consultation date and time
  • Brief description of your legal matter (if provided)

2.4 No Cookies or Tracking

We do not use cookies, analytics tools, or any tracking technologies on our website. Your browsing remains completely private.

3. How We Use Your Information

We use the information you provide solely for the following purposes:

3.1 Contact Form Submissions

  • Responding to your inquiries
  • Providing initial legal consultation
  • Scheduling meetings or consultations
  • Communicating about potential legal services

3.2 Consultation Bookings

  • Confirming and managing your consultation appointments
  • Sending appointment reminders
  • Preparing for your consultation
  • Following up after consultations

3.3 Legal Services

If you become a client:

  • Providing legal representation and services
  • Managing your legal matters
  • Communicating about your case
  • Preparing legal documents
  • Billing and administrative purposes
  • Complying with legal and professional obligations

4. Legal Basis for Processing

We process your personal information based on:

  • Legitimate interests: To respond to your inquiries and provide requested information about our services
  • Contract performance: To provide legal services you have requested or engaged us for
  • Legal obligation: To comply with professional regulations and legal requirements
  • Consent: When you voluntarily submit information through our contact forms or booking system

5. Information Sharing and Disclosure

5.1 Professional Confidentiality

As a law office, we are bound by strict professional confidentiality rules under the attorney-client privilege. We do not share your information with third parties except as outlined below.

5.2 No Third-Party Sharing

We do not sell, rent, or share your personal information with third parties for marketing or commercial purposes.

5.3 Limited Disclosure

We may only disclose your information in the following exceptional circumstances:

  • With your explicit written consent
  • To comply with legal obligations or court orders
  • To protect our legal rights or defend against legal claims
  • In emergency situations to protect health and safety
  • To service providers who assist us (under strict confidentiality agreements)

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Secure server infrastructure
  • Encrypted data transmission (SSL/TLS)
  • Access controls limiting who can view your information
  • Regular security monitoring
  • Physical security measures for paper documents

7. Data Retention

7.1 Contact Form Inquiries

Information from contact forms is retained only as long as necessary to respond to your inquiry and provide follow-up services, typically no longer than 2 years unless you become a client.

7.2 Consultation Bookings

Booking information is retained for administrative purposes and to maintain a record of our professional relationship, typically for 2 years after the consultation.

7.3 Client Files

If you become a client, we retain your information for a minimum of 10 years after the conclusion of legal matters, as required by professional regulations under the Attorney Act of Bosnia and Herzegovina.

8. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information (subject to legal obligations)
  • Restriction: Request restriction of processing in certain circumstances
  • Objection: Object to processing based on legitimate interests
  • Portability: Receive your data in a structured, commonly used format
  • Withdrawal: Withdraw consent where processing is based on consent
  • Complaint: Lodge a complaint with the Personal Data Protection Agency of Bosnia and Herzegovina

To exercise these rights, please contact us using the information provided below.

9. No International Data Transfers

Your personal information is stored and processed exclusively within Bosnia and Herzegovina. We do not transfer your data internationally unless required for specific legal proceedings and with appropriate safeguards.

10. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

SRDANOVIĆ LAW OFFICE

Address: Maglajska 1, 71000 Sarajevo, Bosnia and Herzegovina

Phone: +387 65 479 418

Email: [email protected]

Data Protection Contact: Tanja Srdanović

13. Governing Law

This Privacy Policy is governed by the laws of Bosnia and Herzegovina and applicable EU data protection regulations.

This Privacy Policy is available in Bosnian/Croatian/Serbian upon request.